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The Stack / Productivity
Fireflies.ai
01 IntelligenceYes for teams whose meetings drive a pipeline — Fireflies' Business tier pushing summaries, action items, and deal data into the CRM automatically is where meeting AI becomes revenue infrastructure. Solo users comparing free tiers: Fathom's unlimited free capture beats Fireflies' 800-minute cap.
The job in the stack
The team meeting-intelligence seat: transcription plus conversation analytics and CRM sync, built for sales and client operations.
Pricing
| Plan | Price | Notes |
|---|---|---|
| Free | $0 | 400 min/team storage, 2-hour recording cap; unlimited transcription and unlimited AI summaries, 20 AI credits/mo for AI Skills and AskFred |
| Pro | $10/user/mo | $18 monthly (44% gap); 8,000 min/seat storage, 2-hour recording cap, video recording, AI Skills, voice agents; 20 AI credits/mo |
| Business | $19/user/mo | $29 monthly; unlimited storage, 3-hour recording cap, CRM sync, conversation intelligence, team analytics, multi-language mode; 30 AI credits/mo |
| Enterprise | $39/user/mo | Annual billing only; unlimited storage, 4-hour recording cap, rules engine, SSO + SCIM, audit logs, HIPAA, custom retention; 50 AI credits/mo |
Pricing verified 2026-08-06. Plans change — the source of truth is Fireflies.ai's own pricing page.
Models & versions
- AskFred + analyticsQuery your meeting corpus; talk-time, sentiment, topic tracking
The honest read
What works
- +CRM sync turns call notes into pipeline data without human relay
- +Conversation analytics (talk ratios, topics) coach sales teams with evidence
- +Broad platform coverage and API for custom workflows
- +Pro at $10 annual is cheap for unlimited transcription
What breaks
- −Free tier's 400-minute team storage is a trial in disguise — and shrank from 800 minutes
- −Annual-vs-monthly gap is steep — 44% on Pro; commit or pay for indecision
- −AI credits (20/30/50 per tier) meter summaries and AskFred separately from transcription minutes
- −Same disclosure etiquette as every bot notetaker on client calls
Use it for
- →Sales teams feeding CRMs from call data automatically
- →Client-services operations tracking commitments across accounts
- →Teams that want meeting analytics, not just transcripts
Skip it if
- ×You're solo and want free capture — Fathom's free tier is honest, this one isn't
- ×Meetings don't drive revenue — a lighter notetaker covers you
Questions operators ask
?Fireflies, Otter, or Fathom?
Fathom for free solo capture. Otter for the knowledge-engine angle — meetings as a queryable archive. Fireflies for team revenue operations — CRM sync and conversation analytics. All three transcribe; the job downstream of the transcript decides the seat.
What changed
- Freshness sweep against the official pricing page — the four-tier ladder is unchanged ($0 / $10 / $19 / $39 annual per seat). Correction to our own note: last month's entry described the AI credits as metering summaries. They do not. Fireflies lists unlimited transcription and unlimited AI summaries on every plan including Free; the 20/20/30/50 credits meter AI Skills, AskFred, and voice agents. Storage (400 min team, 8,000 min/seat, unlimited) and the 2/2/3/4-hour recording caps confirmed as listed.
- Freshness sweep: Free tier storage cut from 800 to 400 min/team — real drift. Added the AI-credits system (20/20/30/50 credits per tier for summaries and AskFred, separate from transcription minutes) and per-meeting recording caps (2/2/3/4 hours). Core pricing ladder unchanged.
- Added to the stack (team meeting-intelligence seat). Verified: Free 800 min storage, Pro $10 annual ($18 monthly), Business $19, Enterprise $39.
Give Fireflies.ai a job
The team meeting-intelligence seat: transcription plus conversation analytics and CRM sync, built for sales and client operations.
Try Fireflies.ai →Alternatives with different jobs
Otter.ai
01 IntelligenceThe meeting-memory seat: automatic transcription, summaries, and action items from every call.
Fathom
01 IntelligenceThe budget meeting-memory seat: unlimited recording and transcription at $0, with instant summaries where Otter meters minutes.